rprr Privacy Policy

This page describes what data we collect when you use rprr and how we keep that data protected. We at rprr collect personal information to operate our platform, verify your identity, process deposits and withdrawals through payment methods including DANA, e-wallet, mobile banking, local payment, online payment, e-wallet, mobile banking, local payment, online payment, and e-wallet, and comply with local anti-money-laundering regulations. Our privacy practices apply to all account holders accessing rprr from supported jurisdictions.

We take data security seriously. Your account credentials, payment information, and gaming activity are stored on encrypted servers with restricted access. We do not sell your personal information to third parties. Our privacy policy outlines what information we collect, how we use it, who may access it, how long we retain it, and what rights you have regarding your data. This policy applies to all rprr services—live-dealer tables, sportsbook betting, slots, esports markets, and our mobile app.

If you have questions about how we handle your data or wish to exercise your privacy rights, you may contact our privacy team via our customer-support channels or email. We are committed to transparency and will respond to privacy inquiries within a reasonable timeframe.

Data We Collect on rprr

We at rprr collect different categories of data depending on how you interact with our platform. During account registration, we collect your name, email address, date of birth, phone number, and address. We store this information to create and manage your account, communicate with you, and verify your identity before processing withdrawals.

When you deposit funds via DANA, e-wallet, mobile banking, local payment, online payment, e-wallet, mobile banking, local payment, online payment, or e-wallet, we record the transaction details—deposit amount, timestamp, and payment method identifier. We do not store full payment card numbers; payment processors handle sensitive payment data directly. Before your first withdrawal, we request government-issued identity documents (KTP or passport) and proof of address. We store images or scans of these documents securely for verification and compliance purposes.

Our rprr platform logs your gaming activity—bets placed, games played, amounts wagered, winnings or losses. We collect this data to settle wagers, prevent fraud, and generate transaction history accessible to you via your account dashboard. We also collect technical data: your IP address, device type, browser information, and approximate location (city-level, derived from IP). This technical data helps us identify suspicious activity, prevent unauthorized access, and troubleshoot technical issues.

How We Use Your Data on rprr

We use the data we collect on rprr for several purposes. First, we use it to provide our service—creating your account, processing deposits and withdrawals, settling wagers on live tables, sportsbook, slots, and esports markets, and maintaining your account balance. Second, we use data to verify your identity and comply with anti-money-laundering (AML) and Know Your Customer (KYC) regulations applicable in jurisdictions where rprr operates, including requirements for Jakarta, Surabaya, Bandung, Medan, and Semarang locations.

Third, we use your data to detect and prevent fraud. We monitor for unusual withdrawal patterns, rapid account-creation-and-withdrawal cycles, and multi-accounting (multiple accounts linked to the same person or payment method). If we detect suspicious activity, we may freeze your account temporarily, request additional verification, or close your account and hold funds pending investigation.

Fourth, we use your data to improve rprr. We analyze aggregated, anonymized gaming data to understand which games are popular, identify technical issues, and optimize our platform. Fifth, we use your email and phone number to send you account notifications (login alerts, withdrawal confirmations), promotional messages, and customer-support responses. You may opt out of promotional emails via your account settings, but we will continue to send transactional and security-related messages.

Third-Party Data Processors & International Transfers

We at rprr share your data with third parties only when necessary to provide our service. Our payment processors for online payment, e-wallet, mobile banking, local payment, online payment, e-wallet, mobile banking, local payment, online payment, and e-wallet receive transaction details required to complete your deposits and withdrawals. We do not control these processors' privacy practices; you are encouraged to review their privacy policies independently.

Our rprr servers may be located outside your jurisdiction. Your data may be transferred to, stored in, or processed from servers in other countries. These data transfers are subject to security agreements and contractual obligations requiring third-party processors to protect your data with the same standards we maintain. By using rprr, you consent to such international data transfers.

We at rprr do not sell your personal information to advertisers or data brokers. However, we may share anonymized, aggregated data with business partners for analytics and platform improvement purposes. We may also disclose your data when legally required—for example, if subpoenaed, if required by law enforcement, or if necessary to protect our legal interests or the safety of our platform.

Data Retention & Your Rights on rprr

We retain your rprr data for as long as necessary to operate your account and comply with legal obligations. Account registration data is retained while your account is active and for 5–7 years after account closure (to comply with AML and tax reporting requirements). Payment transaction records are retained for 7 years. Gaming activity logs are retained for 2 years after the last activity on your account. Identity documents (scans of your KTP or passport and address proof) are retained for 5–7 years.

You have certain rights regarding your data on rprr. You may request access to your personal data by contacting our customer-support team; we will provide you with a copy of the data we hold. You may request correction of inaccurate data. You may request deletion of your data, subject to legal retention obligations. You may object to specific uses of your data, such as promotional emails (opt-out via account settings). To exercise these rights, contact our privacy team via live chat or email; we will respond within 30 days.

Cookies & Tracking Technologies

Our rprr platform uses cookies to maintain your login session, remember your preferences, and analyze usage patterns. We use session cookies (which expire when you close your browser) and persistent cookies (which remain until you clear them or they expire). We also use tracking technologies such as pixels and local storage to understand which pages you visit, how long you spend on each page, and which games you play most frequently.

You may manage cookies via your browser settings. Disabling cookies may affect rprr functionality—for example, you may be logged out automatically or unable to access certain features. We do not use cookies to track you across unrelated websites; our tracking is limited to rprr platform activity. Our rprr privacy policy does not cover third-party services (such as payment processors or analytics providers) that may set their own cookies.

Contact & Policy Updates

If you have questions about our rprr privacy practices, wish to exercise your data rights, or have a privacy concern, you may contact us via our customer-support channels (live chat available during business hours) or email our privacy team. We aim to respond to privacy inquiries within 30 days. Your inquiry will be reviewed by our management team, and we will take steps to address any privacy issues you raise.

We at rprr may update this privacy policy from time to time to reflect changes in our practices, new technologies, or changes in applicable law. Material changes will be announced via email or a prominent notice on our platform. Continued use of rprr after policy changes are posted constitutes your acceptance of the updated policy. This policy applies to all account holders accessing rprr from supported jurisdictions—including users in Jakarta, Surabaya, Bandung, and other regions where rprr operates.

Our privacy policy is complementary to our terms of service and our broader data protection commitments. Your use of rprr signifies that you have read and accepted this privacy policy and understand how we collect, use, store, and protect your personal information across all rprr services—live tables, sportsbook, slots, esports markets, and payment processing.